Last updated: 2/8/2025
Thank you for shopping with Shal Shop! We are committed to providing you with a seamless shopping experience, including fast and free shipping. Below is an overview of our shipping process:
Order Processing Time
- All orders are processed within 2-3 business days (Monday - Friday, excluding holidays).
- Orders placed on weekends or holidays will be processed the following business day.
- Once your order is processed, you will receive an email with tracking information.
Shipping Rates & Delivery Times
- We are proud to offer free standard shipping on all orders, with no minimum purchase required.
- Delivery Time: 3-5 business days within the United States.
Please note that shipping times may vary depending on location, but we do our best to ensure your order arrives within the stated delivery window.
Order Tracking
- Once your order has been shipped, you will receive an email with tracking information so you can follow the journey of your order.
Shipping Delays
- Delivery times may vary due to circumstances beyond our control, such as postal delays, high order volumes, or adverse weather conditions. Please note that these delays are out of our control, and we appreciate your understanding.
- If your order is delayed, you can track the status with the carrier or contact us for assistance.
Address Accuracy
- Please ensure that the shipping address you provide is accurate and complete. We are not responsible for delays or issues caused by incorrect shipping information.
- If you notice an error in your shipping address, please contact us immediately at shalshopstore@gmail.com before your order is processed.
Lost or Stolen Packages
- Shal Shop is not responsible for any lost or stolen packages once they are in the carrier's possession.
- If your package is lost or stolen, please contact the shipping carrier directly for assistance.
- If you need additional support, feel free to reach out to us at shalshopstore@gmail.com.
Returns/Exchanges Due to Shipping Issues
- If your order is damaged or incorrect, please contact us within 7 days of receiving your package. We will assist you with exchanges or returns according to our Return & Refund Policy.
Contact Us
If you have any questions or concerns regarding shipping, please reach out to us at shalshopstore@gmail.com.